Privacy Policy

This Privacy Policy explains how UNO Media Company Limited (“UNO Media”, “we”, “our”, “us”) collects, uses, shares, and protects personal data when providing advertising and communication services in Vietnam, including Influencer Marketing / Social Seeding / Live Commerce and Social Content Production & PR / Media Booking / Media Buying. We comply with current Vietnamese laws and adopt international best practices for personal data protection.

1. Data Controller and Contact Information

Data Controller: UNO Media Company Limited
Website: unomedia.vn | Email: contact@unomedia.vn.

2. Scope and Applicability

This Policy applies to: (a) Influencers/KOLs/Creators we contact or manage; (b) client and partner representatives; and (c) visitors to unomedia.vn. We do not operate a public booking platform and do not offer self-service user accounts.

3. Types of Personal Data We Collect

  • Identity & contact: name, email, phone, social handles, public profile links.
  • Professional: niche/category, audience demographics (aggregated), portfolio, past campaigns, indicative rates, availability status.
  • Client/partner: company, role, work contact details, brief requirements.
  • Transaction & finance: contract details, invoicing, payment instructions (we do not store credit card information).
  • Website/communication: cookies, device/usage data, and communications with us.
  • Sensitive data: we do not intentionally collect sensitive personal data. If needed for a specific legal purpose, we will obtain your explicit consent before processing.

4. Purposes of Processing and Legal Bases

We process personal data for the following purposes:

  • Campaign operations: evaluating and contacting creators/KOLs, building shortlists, coordinating deliverables, reporting performance.
  • Client services: proposal development, project management, media booking, PR liaison, and customer support.
  • Business administration: contracts, invoicing, tax/accounting, fraud prevention, and legal compliance.
  • Marketing & updates: sending relevant service updates, invitations, and newsletters (you can opt out anytime).
  • Website analytics: improving site performance and content via cookies/measurement tools.

Legal bases under Vietnamese law include your consent, performance of a contract, compliance with legal obligations, and legitimate interests (balanced against your rights). Where law requires consent, we obtain it and allow withdrawal at any time.

5. Sharing & Disclosure of Information

We may share data with with the following parties:

  • Clients/brands for campaign shortlists, approvals, and reporting.
  • Vetted service providers (production houses, analytics, finance, cloud/IT) under confidentiality and data-processing obligations.
  • Authorities or advisors where required by law or to establish/exercise legal claims.

We do not sell or rent your Personal Data.

6. Cross-Border Transfers

Some tools we use (e.g., cloud hosting, analytics) may store or process data outside Vietnam. Where applicable, we implement safeguards consistent with Vietnamese law (e.g., transfer impact assessments/notices where required) and, for EU/UK data, recognized mechanisms such as Standard Contractual Clauses. You may request details of safeguards by emailing us.

7. Data Retention

We retain data only as long as necessary for the purposes above and to meet legal/accounting requirements. When no longer needed, data is securely deleted or anonymized. You can request deletion; we respond within 07 business days unless we are required by law to retain the data longer.

8. Your Rights

Subject to law, you can request: (a) access; (b) correction; (c) deletion; (d) withdrawal of consent; (e) restriction/objection to certain processing; (f) data portability where applicable. To exercise these rights, please send your request via email contact@unomedia.vn. We commit to responding within 07 business days.

9. Children’s Data

Our services target adults and professional collaborators. We do not intentionally collect data from children (individuals under 16). If we discover that data was provided without valid guardian consent, we will proceed to delete that data.

10. Information Security

We use appropriate technical and organizational measures (access controls, encryption in transit, least-privilege practices, vendor due diligence) to protect data. However, no method of transmission or storage is absolutely secure; we maintain an incident response process in accordance with legal obligations.

11. Cookies & Analytics

Our website may use cookies and similar technologies to operate, measure, and improve content. You can adjust your browser to reject cookies; however, some features may be limited if you choose to opt-out.

12. Changes to the Privacy Policy

We may update this Policy to reflect legal, technical, or business changes. We will post updates here with a revised “Last Updated” date. Significant changes may be announced via email or a prominent notice on the website.

13. Vietnamese Version

For the Vietnamese version of this policy, please visit at this link. If there is any inconsistency, the Vietnamese version will govern for Vietnam compliance purposes.

Last Updated: September 2025